Better Dublin Bus Service for Commuters

23rd October 2014

rsz_dublin_bus_ceoMyself and Stephen Donnelly met with Paddy Doherty, CEO and Donal Keating, Operations Manager of Dublin Bus yesterday to discuss how the bus service could be improved for local commuters.

I received a huge response to my online consultation (see below) as to how the service could be improved and we outlined these to Dublin Bus. Suggestions included the provision of a direct route to the city centre, better services to UCD, access to St. Vincent’s Hospital, better bus services for schools and better coordination between the buses and the DART.

Dublin Bus took all these suggestions on board, has promised to examine how to best address them, and will come back to us. It was an opportune time to put these suggestions to Dublin Bus as they are coming into a growth phase, with 100 new drivers being recruited in 2014, and are looking for ways to  improve their service. 

Once I hear back from Dublin Bus. I will update you.

 

SUGGESTIONS FROM PUBLIC CONSULTATION

General Comment

Require a more direct and better service from the area, recognising that users in the area need primarily access to:

  • Bray,
  • Loughlinstown Hospital,
  • UCD,
  • St. Vincents, and
  • City Centre.

 

Specific Comments from Consultation

84x:

  1. Morning service to begin earlier and finish later
  2. More frequent in afternoons, from 3pm.
  3. Better service from UCD.
  4. Increased service on weekend.
  5. 84x stops to be properly adhered to by drivers I.e 4281 stop, northbound just after charlesland roundabout (this was raised with Paul Larkin in Dublin bus and drivers were to have been informed, they were not.)
  6. Problems with the 10.30am 84x showing up.
  7. Timings of 84x leaving city (3.50, 4.50) is not timed with people leaving work.

84:

  1. More frequent service
  2. Kilcoole: Buses don’t always travel down Sea Road, as per timetable.
  3. Reinstate (even part of) the 84 service from the UCD Belfield campus – now a safety issue.
  4. Sunday buses, stagger 84/184 on the hour? Pointless to have 84 and 184 passing through Greystones within ten mins of each other then nothing for almost two hours.
  5. Provide service to St. Vincents.
  6. Expand to include UCD?
  7. 8.40 84 from Greystones does not get children into school (Colaiste Chraobh Abhann) on time.

84n:

  1. Night buses on Thursays .
  2. More frequent in the run-up to Christmas.

184:

  1. Changing the times of the 184 first thing in the morning (specifically the 7.05 and 7.35) to better serve students travelling to bray schools. The 7.35 is currently getting caught up in Templecarrig school traffic (at Blacklion), resulting in the Bray students often being late for school. I can only see this problem getting worse as the weather deteriorates over the next few months.
  2. Review 184/84 times to get children to new Templecarrig school in mornings.

145:

  1. Examine the possibility of alternating the 145 from ending in Kilmac to terminating in Greystones. No/little extra cost, no major impact in Kilmac, greater service for Greystones.

Bus shelters: 

  1. Mill Road (R762)
  2. Applewood Heights (busy stop, a lot of wheelchair users) (R761).

New stops:

  1. Delgany Wood at Delgany Glen access (R761).

General:

  1. Better coordination with the Dart – buses leave minutes before (or while) commuters are coming off the Dart. Eg bus to Kilcoole frequently leaves 5mins before Dart.
  2. Direct service to Dublin.
  3. Timetable app frequently stops working after 11pm.
  4. Realtime at Charlesland, Greystones[1].
  5. Price to travel from Charlesland to Greystones too high.

New routes:

  1. A bus from Roundwood, to Newtown, through Kilcoole and on to Bray.
  2. Link to the Luas.

Feedback:

  1. What is the best way to provide customer feedback on specific instances eg bus not showing up?